slotok Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how slotok ("slotok," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") who access or use the slotok online gaming platform at slotok.club and any associated mobile or web applications (collectively, the "Platform").

slotok is committed to protecting the privacy and personal data of all Filipino players in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC). We are also guided by the data governance requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as they apply to licensed online gaming operators.

By registering an account on slotok or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, slotok is the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. As PIC, slotok determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy laws.

slotok has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. You may contact the DPO using the contact details provided in Section 14 of this Policy.

3. Data We Collect

slotok collects personal data from you in the following categories, depending on how you interact with the Platform:

slotok does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming compliance purposes, in which case your explicit consent will be obtained.

4. How We Use Your Data

slotok processes your personal data for the following purposes:

• Account management: To create, maintain, verify, and administer your slotok player account, including identity verification and KYC compliance.
• Service delivery: To provide access to all games, features, and services available on the Platform, including slots, live casino, sports betting, bingo, and Go Rush.
• Financial transactions: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels, and to maintain accurate transaction records.
• Regulatory compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), and other applicable regulations, including mandatory reporting obligations.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Responsible gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits, self-exclusion, and cooling-off periods in accordance with PAGCOR guidelines.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team.
• Platform improvement: To analyze usage patterns and technical performance data to improve the Platform's features, stability, and user experience.
• Legal proceedings: To establish, exercise, or defend legal claims in connection with the Platform or your account.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, slotok processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and slotok — specifically, to operate your player account and deliver the gaming services you have requested.
• Legal obligation: Processing is required to comply with slotok's legal obligations under Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act itself.
• Legitimate interests: Processing is necessary for slotok's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your data protection rights.
• Consent: For certain processing activities not covered by the above bases — such as sending promotional communications — slotok will obtain your explicit consent, which you may withdraw at any time.

6. Data Sharing

slotok does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• PAGCOR and regulatory authorities: As required by our operating license and applicable Philippine law, including mandatory reporting of suspicious transactions to the Anti-Money Laundering Council (AMLC).
• Payment service providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, solely to facilitate your deposit and withdrawal transactions.
• Game software providers: Third-party game developers and live casino studio operators who supply games available on the Platform, to the extent necessary to deliver those games and maintain their integrity.
• KYC and identity verification providers: Third-party services engaged to assist with identity verification and fraud detection, operating under strict data processing agreements.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and technical support providers who process data on slotok's behalf under binding data processing agreements that require them to maintain confidentiality and security standards equivalent to those in this Policy.
• Law enforcement and courts: Where required by a valid court order, subpoena, or other legal process issued by a Philippine authority.

7. Cookies & Tracking

slotok uses cookies and similar technologies to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Required for the Platform to function correctly, including maintaining your login session, remembering your language preferences, and ensuring security features operate properly. These cookies cannot be disabled without affecting Platform functionality.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the Platform — such as which games are most popular and how long sessions last — to help us improve the user experience. No personally identifiable information is included in analytics reports.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

slotok does not use advertising cookies, cross-site tracking cookies, or any cookies that share your data with third-party advertising networks. You may manage cookie preferences through your browser settings; however, disabling essential cookies may impair your ability to use the Platform.

8. Data Security

slotok implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and the slotok Platform is protected using Transport Layer Security (TLS 1.2 or higher).
• Encryption at rest: Sensitive personal and financial data stored on slotok's servers is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized slotok personnel and service providers on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Security monitoring: slotok employs continuous security monitoring, intrusion detection systems, and regular vulnerability assessments to identify and address potential threats promptly.
• Incident response: In the event of a personal data breach that is likely to result in harm to affected individuals, slotok will notify the National Privacy Commission and affected players within the timeframes prescribed by the DPA and NPC regulations.

While slotok takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your account credentials and for notifying slotok immediately if you suspect unauthorized access to your account.

9. Data Retention

slotok retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of 5 years following account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, in compliance with AMLA and Bureau of Internal Revenue (BIR) requirements.
• Gaming history: Retained for a minimum of 3 years from the date of each gaming session, for dispute resolution and regulatory audit purposes.
• Support communications: Retained for 2 years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Technical and log data: Retained for up to 12 months, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with slotok's data disposal procedures.

10. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by slotok:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, which this Policy fulfills.
• Right of access: You have the right to request a copy of the personal data slotok holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to slotok's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data where that processing is based on slotok's legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe slotok has processed your personal data in violation of the DPA.

11. Minors

The slotok Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. slotok does not knowingly collect personal data from individuals under the age of 21. If slotok becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be terminated.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to slotok, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

12. Third-Party Links

The slotok Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the slotok Platform. slotok is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.

13. Policy Changes

slotok reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, slotok will notify registered players via the mobile number or email address associated with their account, or by posting a prominent notice on the Platform, at least 7 days before the changes take effect.

The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how slotok protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or slotok's data processing practices, please contact our Data Protection Officer: